Volume 1 / 2006

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Title and Authors Pages Paper
A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food
Mai, L. W., & Ness, M.
Keywords: customer satisfaction, re-purchase intentions, speciality mail order food, structural equation modelling
1-13 A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food
Effects of IT Maturity and Freedom of Choice regarding relations between the Service Provider and its clients
Solvang, B. K.
Keywords: IT Maturity, Freedom of Choice, Relations, Roles, Communication, Needs
14-24 Effects of IT Maturity and Freedom of Choice regarding relations between the Service Provider and its clients
Tourist Satisfaction and Destination Loyalty intention: A Structural and Categorical Analysis
Oom do Valle, P., Silva, J. A., Mendes, J., & Guerreiro, M.
Keywords: Itourism, satisfaction, loyalty, SEM, CATPCA, clusters
25-44 Tourist Satisfaction and Destination Loyalty intention: A Structural and Categorical Analysis
Book Review: Organization Theory: Challenges and Perspective
Maniatopoulos, G.
Keywords: organisation theory, management
45-46 Book Review: Organization Theory: Challenges and Perspective

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