| Title and Authors | Pages | Paper |
| SMEs, electronically-mediated working and data security: cause for concern? Clear, F. Keywords: data security, small firms, ict adoption behaviour, electronically-mediated working, telework, security policy, security training, sector, firm size |
1-20 |  |
| TQM and firms performance: An EFQM excellence model research based survey Santos-Vijande, M.L., & Alvarez-Gonzalez, L.I. Keywords: total quality management, business performance, competitive advantage, efqm excellence model, spain |
21-41 | |
| Biting the hand that feeds: Social identity and resistance in restaurant teams Richards, J., & Marks, A. Keywords: social identity approach, labour process, resistance, teamwork, ethnography, hotel and catering |
42-57 | |
| Book Review: Innovation Management and New Product Development Whitehurst, F. Keywords: innovation management, new product development |
58-59 | |