Research Papers: customer satisfaction

List all papers.


Title and Authors Year Vol (Issue) Pages HTML PDF
A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food
Mai, L. W., & Ness, M.
Keywords: customer satisfaction, re-purchase intentions, speciality mail order food, structural equation modelling
2006 1 (1) 1-13 A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food