Research Papers: customer satisfaction

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Title and Authors Year Vol (Issue) Pages HTML PDF
A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food
Mai, L.W., & Ness, M.
Keywords: customer satisfaction, re-purchase intentions, speciality mail order food, structural equation modelling
2006 1 (1) 1-13 A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food