List all papers.
Title and Authors | Year | Vol (Issue) | Pages | HTML | |
Supervisor's behavioral complexity: Ineffective in the call center Leon, F.R., Leon, A., & Morales, O. Keywords: leader behavioral complexity, people-oriented leadership, absenteeism, competing values framework |
2017 | 12 (1) | 29-43 | ||
Context Specific Complexity Management - A recommendation model for optimal corporate complexity Schott, P., Horstmann, F., & Bodendorf, F. Keywords: complexity management, recommendation model, complexity drivers, law of requisite variety, scoring algorithm |
2015 | 10 (2) | 32-46 | ||
Customer protest: Exit, voice or negative word of mouth Solvang, B.K. Keywords: voice, word of mouth, wom, exit, satisfaction, loyalty |
2008 | 3 (1) | 14-28 |