Research Papers: exit

List all papers.


Title and Authors Year Vol (Issue) Pages HTML PDF
Supervisor's behavioral complexity: Ineffective in the call center
Leon, F.R., Leon, A., & Morales, O.
Keywords: leader behavioral complexity, people-oriented leadership, absenteeism, competing values framework
2017 12 (1) 29-43 Supervisor's behavioral complexity: Ineffective in the call center Supervisor's behavioral complexity: Ineffective in the call center
Context Specific Complexity Management - A recommendation model for optimal corporate complexity
Schott, P., Horstmann, F., & Bodendorf, F.
Keywords: complexity management, recommendation model, complexity drivers, law of requisite variety, scoring algorithm
2015 10 (2) 32-46 Context Specific Complexity Management - A recommendation model for optimal corporate complexity Context Specific Complexity Management - A recommendation model for optimal corporate complexity
Customer protest: Exit, voice or negative word of mouth
Solvang, B.K.
Keywords: voice, word of mouth, wom, exit, satisfaction, loyalty
2008 3 (1) 14-28 Customer protest: Exit, voice or negative word of mouth Customer protest: Exit, voice or negative word of mouth