Research Papers: representation

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Title and Authors Year Vol (Issue) Pages HTML PDF
Customer Focus in UK e-Government: Or, Putting the Politics back into e-Government
Cornford, J., & Richter, P.
Keywords: e-government, public services, customer service, representation, crm
2007 2 (1) 34-46 Customer Focus in UK e-Government: Or, Putting the Politics back into e-Government Customer Focus in UK e-Government: Or, Putting the Politics back into e-Government